Support

We provide on site and remote IT Support for small to medium sized businesses. We provide  support contracts, which means that we can proactively manage and monitor your systems, often fixing problems before they impact your business. Our business healthchecks are also included as part of your contracts, meaning that your systems will never become obsolete or unsupported.

  • Systems Management & Support
  • Flexible Contracts
  • Desktop Build and Repairs
  • Hardware Support – Tablets to Servers
  • System Healthchecks and Monitoring
  • Iris & Sage Help and Advice

We have been providing these support services to a varied client base across the UK and overseas over the last 20 years.

Our portfolio of customers includes;

  • Government Departments and Agencies
  • Utility Companies
  • Banks
  • Call Centres
  • Telecoms Providers
  • Supermarket Chains
  • Pharmaceutical Companies

On a more local level, we have provided on site and remote IT support services to the following types of clients in Lancashire and the North West Of England;

  • Accountants
  • Solicitors
  • Physical Security Specialists
  • Building Companies
  • Joinery Companies
  • Design Agencies
  • Web Development Agencies
  • Printers

Typically we provide IT support with an on site callout time of 1-3 hours, or remotely within 1-2 hours depending on the nature of the call. We also offer an out of hours service, enabling your systems to be repaired or checked with minimum downtime to your online working day.

We have found that all our clients, however small their operation, benefit from our IT support and system design services. Many of our existing clients are happy to provide testimonials to vouch for the quality and dedication that we provide for them on a regular basis.