Secure IT Support and Services

Assured For All Our Clients.

FAQ :

Remote Data Backups

Summary

Do we have to have a support contract to have a remote backup service ?

Content

No, the main reason we offer support contracts to our customers is so that they have a regular remote and on site servicing, system health checks and monitoring of services.

Outside of our contracts we provide backups etc., where the scope of our involvement is agreed up front.

It is worth noting that backups and support credits are covered by the every one of our contracts, and there is a discounted support rate for services that arent covered.


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