IT support

We provide on-site and remote IT support for small to medium sized businesses. Our support contracts mean we proactively manage your systems, often fixing problems before they affect your business.

What a support contract covers

• Systems management and support
• Contract terms that fit your business
• Desktop build and repairs
• Hardware support, from tablets to servers
• System health checks and monitoring
• Iris and Sage help and advice

Health checks included

Business health checks are part of every contract. We look at how poorly performing systems affect your business processes, and therefore your profitability and ability to grow, so your systems never become obsolete or unsupported.

Response times

Typically we provide an on-site callout within 1-3 hours, or remote support within 1-2 hours, depending on the nature of the call. Support is provided during working hours. Out-of-hours support is available by prior arrangement, for planned or bespoke work, so repairs and upgrades can be done with minimum disruption to your working day.

Related services

• Monitoring and daily checks: how we watch your systems and triage alerts.
• PC, laptop and server repairs: repairs and upgrades outside a contract.
• Local IT support across Chorley, Preston, Leyland and the surrounding towns.

We have provided support services for over 20 years, to government departments, banks and utilities as well as local accountants, solicitors and builders. See who we work with.